Customer personal data is initially processed by Audiospace. Audiospace engages subprocessors in accordance with our Data Processing Addendum.
Third-party subprocessors are subprocessors that we can't offer our services without. Additional subprocessors are subprocessors that might process customer personal data if those additional services are used by an Audiospace User.
Third-party subprocessors
Audiospace might also use third-party subprocessors in order to provide our services. Core subprocessors are those that we can't offer our service without. Additional subprocessors might apply if additional services are used.
|
Subprocessor |
Service Provided |
Corporate Headquarters |
Data Processed |
|
Amazon AWS |
Cloud hosting |
USA |
Information associated with delivery of website & app contents |
|
Shopify Inc. |
Providing and improving the Shopify platform and other related services |
Canada |
Platform data as needed to provide website functionality and customer service, as described in the Shopify Privacy Policy |
| Cloudflare | Load balancing and DDoS protection | USA | All platform data |
| Google Cloud Platform | Cloud hosting | USA | All platform data |
| Hubspot | CRM related Customer Data processing | USA | All platform data |
| MailGun | Email transmission | USA | Personal data necessary to provide Email or abandoned cart functionality |
| SendGrid | Email Transmission | USA | Personal data necessary to provide Email or abandoned cart functionality |
| CDN Fonts | Font Processing | USA | Font Display and customization |
| Sentry | Application Monitoring | USA | Personal Data to monitor applications and identify bugs. |
| ACRCloud | Content Recognition | Hong Kong | Personal Data to perform content recognition and audio fingerprinting. |
Additional Third-party subprocessors
|
Subprocessor |
Service Provided |
Corporate Headquarters |
Data Processed |
|
Revenue Cat |
Subscription Management and Payout |
USA |
Managing App users Subscription Payments and payouts |
| Twilio | External communications | USA | Personal Data necessary to provide SMS functionality |
| Vimeo | Video Hosting | USA | Personal Data to optimize Video content and delivery |
| Apple | Authentication & Audio Recognition | USA | Personal data to use Apple as Authentication Provider & to process information about songs you identify. |
| Cyanite | Audio Analytics | Germany | Personal Data to provide optimized Audio Experience |
| Instreamatic | Audio and Voice Dialogue & Ads | USA | Personal Data to provide enhanced audio and video experience |
| Sensory | Audio and Voice Dialogue & Ads | USA | Personal Data to provide enhanced audio and video experience |
| AdsWizz | Audio and Voice Dialogue & Ads | USA | Personal Data to provide enhanced audio and video experience |
| Amplitude | Engagement, Analytics & Content Targeting | USA | Personal Data to provide targeted content to users |
| Branch.io | Deep linking | USA | Personal Data to provide enhanced user experience |
| AppoDeal | Audio and Voice Dialogue & Ads | Poland | Personal Data to provide enhanced audio and video experience |
Data Processing Purposes
The personal data processed by these subprocessors is used for various purposes, including:
- Providing and improving core services (e.g., cloud hosting, video content delivery, CRM, email transmission).
- Enhancing user experience (e.g., targeted content, engagement analytics, and content recognition).
- Facilitating subscription management (e.g., managing payments and payouts through RevenueCat).
- Advertising and monetization (e.g., ad functionality via Instreamatic, AdsWizz, and others).
